Legal
Payment Terms
How we quote, when we invoice, what a deposit covers, what happens if payment is late, and what is refundable.
1. Scope of this page
These Payment Terms apply to every engagement with DevSource.DEV LLC unless the signed Professional Services Agreement for that engagement says otherwise. Where the two conflict, the Services Agreement controls. Read alongside our Terms of Service.
2. Quotes
We do not publish standard prices, because the honest price depends on scope. After a discovery conversation we issue a written proposal with a fixed fee for a defined scope, or a monthly rate for ongoing work.
- Quotes are valid for 30 days from issue.
- A quote covers the scope written in it. Work outside that scope is quoted separately.
- Quotes are exclusive of third-party costs — hosting, domains, licences, API usage, transaction fees — which are billed to you at cost or paid by you directly.
- All amounts are in United States dollars (USD) unless the proposal states otherwise.
3. Deposit
Work begins when the deposit clears. The deposit percentage is stated in your proposal and Services Agreement.
The deposit is non-refundable. It reserves capacity in the schedule that we turn other work away to hold, and it covers the discovery, planning and setup that happen before you see the first deliverable.
4. Milestones and invoicing
Fixed-fee projects are billed against milestones set out in the Services Agreement. Each milestone is invoiced when the associated deliverable is provided for review — not when it is approved, since approval depends on your feedback turnaround.
Ongoing engagements are invoiced monthly in advance. Invoices are issued by email to the billing address you nominate.
Unless your agreement states otherwise, invoices are payable within 7 calendar days of issue.
5. How to pay
We accept payment by the methods listed on the invoice, which may include bank transfer and card or online payment links. Transaction and currency-conversion fees charged by your bank or card issuer are yours. Where we absorb a processing fee, that is stated on the invoice.
6. Late payment
If an invoice is not paid by its due date:
- We may pause work on your project after written notice. Paused time extends the timeline by at least the length of the pause.
- Interest may be charged at 1.5% per month on the overdue balance, or the maximum permitted by law if lower, accruing from the due date.
- Deliverables that have not been paid for remain our property and may not be deployed or used in production, per section 6 of the Terms of Service.
- If an invoice remains unpaid 30 days past its due date, we may terminate the engagement and pursue recovery of the outstanding amount and reasonable collection costs.
If you have a genuine problem paying on time, tell us before the due date. A rescheduled plan agreed in writing is always preferable to an unpaid invoice, and we will generally accommodate a reasonable request.
7. Final payment and handover
Ownership of deliverables, source code, repositories and production credentials transfers to you on receipt of payment in full. Handover happens after the final invoice clears.
8. Refunds
Because this is bespoke work made for you and cannot be resold, refunds are limited:
- The deposit is not refundable once work has commenced.
- If you terminate, you pay for all work completed up to the termination date. Any prepaid amount exceeding the value of completed work is refunded within 14 days.
- If we terminate without cause, we deliver all completed work and refund any prepaid amount for work not yet performed, within 14 days.
- Defects within the warranty period are corrected at no charge rather than refunded. See section 8 of the Terms of Service.
Dissatisfaction with a decision you approved in writing, or a change of business direction on your side, is not grounds for a refund of completed work.
9. Scope changes
Changes to agreed scope must be requested by email and acknowledged by us by email before work on them starts. We will tell you the fee and timeline impact before proceeding. Nothing outside the agreed scope is billed without your prior written approval.
10. Taxes
Fees are exclusive of any sales tax, VAT, GST or withholding tax that may apply in your jurisdiction. Where you are required to withhold tax on a payment to us, the amount payable is increased so that we receive the sum we would have received without the withholding, unless a treaty or law provides otherwise.
11. Questions
Billing questions and invoice disputes should be raised by email to info@devsource.dev within 7 days of the invoice date, so we can resolve them before the due date.
Contact
Questions about this document can be sent to info@devsource.dev.
DevSource.DEV LLC34 N Franklin Ave, Ste 687 #5011, Pinedale, WY 82941
United States